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Shipping Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

Contact us for inquiries and support.

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Non-Refund Policy

 

 

All sales for classes, training kits, and certification programs are final. Due to the nature of our educational services and digital materials, we do not offer refunds under any circumstances once a purchase or registration has been completed.

 

By enrolling in any class or purchasing a training kit, you acknowledge and agree to the following terms:

  1. No Refunds or Cancellations

    • Payments made for classes, kits, or online training access are non-refundable and non-transferable once the order has been processed.

  2. Class Rescheduling or Transfer

    • If you are unable to attend your scheduled class, you may request to transfer your registration to a future class date (based on availability) or to our online certification course.

    • Transfers must be requested at least 7 days prior to the original class date.

  3. Substitute Attendees

    • If you cannot attend, you may sell or transfer your seat to another student. Please contact us with the new student’s name and email at least 48 hours before the class.

  4. Cancellations by the Instructor

    • In the unlikely event that Lydia Glass or Express Extension Kits LLC must reschedule or cancel a class, students will be offered the option to transfer to a future date or receive online course access.

  5. Digital & Educational Content Access

    • Once online course materials or digital content have been delivered or accessed, they are considered used and are non-returnable.

By completing your purchase, you agree to these terms and understand that all transactions are final.

For questions, please contact:

📩 Lydia@expressextensionkits.com

📞 (602) 708-8720

🌐 www.LydiaGlassProTrainingKits.store

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