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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Contact us for inquiries and support.

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Non-Refund Policy

 

 

All sales for classes, training kits, and certification programs are final. Due to the nature of our educational services and digital materials, we do not offer refunds under any circumstances once a purchase or registration has been completed.

 

By enrolling in any class or purchasing a training kit, you acknowledge and agree to the following terms:

  1. No Refunds or Cancellations

    • Payments made for classes, kits, or online training access are non-refundable and non-transferable once the order has been processed.

  2. Class Rescheduling or Transfer

    • If you are unable to attend your scheduled class, you may request to transfer your registration to a future class date (based on availability) or to our online certification course.

    • Transfers must be requested at least 7 days prior to the original class date.

  3. Substitute Attendees

    • If you cannot attend, you may sell or transfer your seat to another student. Please contact us with the new student’s name and email at least 48 hours before the class.

  4. Cancellations by the Instructor

    • In the unlikely event that Lydia Glass or Express Extension Kits LLC must reschedule or cancel a class, students will be offered the option to transfer to a future date or receive online course access.

  5. Digital & Educational Content Access

    • Once online course materials or digital content have been delivered or accessed, they are considered used and are non-returnable.

By completing your purchase, you agree to these terms and understand that all transactions are final.

For questions, please contact:

📩 Lydia@expressextensionkits.com

📞 (602) 708-8720

🌐 www.LydiaGlassProTrainingKits.store

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